We are pleased to present the evolution of Lincoln Heritage Funeral Planning as it becomes Precoa, the Preneed Company of America. We are confident you will find this transition to be a positive one as we offer all of the same great support and service you have become accustomed to with a number of added enhancements to help you reach more families in your community.
On this site you will find answers to many of the questions you may have about the transition. If you should find that any of your questions have not been answered, please contact your regional consultant directly.
The future is bright as we evolve together to help preplan more families, better than ever before.
We were pleased to choose NGL to fund our exclusive Smart Growth product because of their 100-year history, financial strength and unrivaled commitment to customer service. We are confident their services will meet or exceed your expectations in every way.
- Century-old mutual company
- A.M. Best, A- (Excellent) rating
- Conservative investment strategy
- Consolidated assets exceed $2.5 billion
- 9 percent surplus ratio with $196 million in surplus
- Currently protecting 731,000 families
At both Precoa and NGL, we believe customer service is key to success. If something is important to an NGL policy owner, it’s important to us. Not only does NGL set their own service standards high, they also publish closely-tracked customer service statistics on a quarterly basis.
When it comes to processing new policies and claims, NGL consistently meets or exceeds its own very high standards. Accuracy and speed are both a priority.
The Future is Bright
As we become Precoa, we are evolving to serve you better than ever before. While continuing to offer the features that have made us the preneed program you’ve come to trust, we’re excited about various enhancements.
Features & Enhancements
|2011 Growth Rate||Industry-leading growth rate this year of 2.5% compound|
|Claims Processing||Online claims processing|
|Enrollment Forms||Send enrollment forms via fax|
|Funeral Planning Center (FPC)|
|Portland Support Staff|
|Web Portal||Improved counselor follow-up. Faster. Online training and notes.|
|Reporting||Online reporting (policy status, aging report, death benefit)|
|Funeral Home Partnership|
|Grow FH Market Share|
|Long-Term Growth Philosophy||Growth exceeds long-term inflation. Growth agreement.|
We want you to be well informed during every step of this transition so you know what changes are going to affect you and when. Never hesitate to contact your regional consultant or the Precoa home office with any questions you may have.
- Nothing will change immediately
- The state-by-state roll-out will change two things:
- Minor improvements to the insurance paperwork
- New insurance customer service team
The Best of Both Worlds
For decades, insurance companies and third party marketers have filled different needs for funeral homes. Precoa takes the best of both and combines them into a complete preneed company.
Essential Features of a Complete Preneed Company
|Essential Features||Insurance Function||Marketing Function||Uniquely Precoa|
|Insurance Product Design|
|Large Upfront Investment|
|Past policies move with company|
|World-Class Incentive Travel|
|Long-Term Growth Philosophy|
|Robust Marketing Materials|
|Dedicated Marketing Dollars|
|Marketing Analysis and Planning|
|Hands-on Sales Managers|
|Effective Field Training|
|Comprehensive CRM System|
|Funeral Planning Center|
|Fully Customized Web Portal|
Frequently Asked Questions
*Financial results current as of 12/31/10. Ratings current as of 05/05/11.
Insurance coverage provided by National Guardian Life Insurance Company. National Guardian Life Insurance Company is not affiliated with The Guardian Life Insurance Company of America, a/k/a The Guardian or Guardian Life.