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The longer I’m with Precoa, the more I believe in this company.
If you want to be in business in the next decade, you need Precoa.
Nancy Brunner Sanden, President
Brunner Sanden Deitrick
Funeral Home & Cremation Center

QUICK FACTS

Nancy Brunner Sanden was born and raised in funeral service. There’s no aspect of her family business she doesn’t know.

Firm Location

Based in Mentor, Ohio, Brunner Sanden Deitrick serves families throughout Lake County in Northern Ohio.

Building the Future of Your Business

With Precoa’s marketing support in the community, Nancy Brunner Sanden says her firm has a bright future ahead.

About Brunner Sanden Deitrick

Brunner Funeral Home was established in 1949 by Raymond V. and Helen L. Brunner. The original home was built in 1845 and has attained distinction as a local landmark. The second generation of the family-owned and operated funeral home bought the business in 1992 with the third generation part of the funeral service staff now as well. The modern Brunner Campus covers two acres and includes funeral home, cremation center, arrangement center, prearrangement center, gift shop, flower shop, monument store, reception center, catering services, and bar service.

Nancy Brunner Sanden was born and raised in funeral service. There’s no aspect of her family business she doesn’t know.

Now President of Mentor, Ohio’s Brunner Sanden Deitrick Funeral Home & Cremation Center, Brunner Sanden directed her firm’s preneed program in the 1980s. Her first experience with a preneed company, however, was not a positive one.

She saw first-hand what can happen to a firm when its preneed partner fails to represent the funeral home warmly and accurately in its community. Brunner Sanden promised herself that she would never let her firm be misrepresented again.

In 2011, she somewhat-reluctantly agreed to follow a colleague’s advice to see what Precoa could offer. This time, however, the experience was a revelation.

“I tell you it’s the best thing we ever could have done,” she said. “I’ve never seen another company like them and I’ve done my homework, checked out other companies, and many have come and gone through those doors asking for my business.”

More than just a smart business decision though, Brunner Sanden said Precoa’s company values and passion for service has been one of the biggest benefits of partnership.

“The more I’ve gotten involved with Precoa, the more I believe in this company,” she said. “They’ve helped me believe in myself even more and the purpose of our company even more…that standard of excellence and willingness to serve the customer beyond expectations.”

For Brunner Sanden, the future of her family business goes hand-in-hand with the success of its preneed partnership. Her advice to other funeral homes looking to ensure their long-term success is simple, but powerful.

“If you want to be in business in the next decade, you need Precoa.”